Adrenaline opened in March 2004 in Fairhope, Alabama to give people a place to shop for the latest surf, skate, and outfitter clothing and accessories. In 2007 we started adrenalinesurfandskate.com so that our customers, both local and across the U.S., could view and purchase our merchandise online. We offer all of the top brands for your lifestyle needs: The North Face, Patagonia, Fish Hippie, OluKai, Teva, ExOfficio, Suncloud, Ray-Ban, Kuhl, Lucy Love, Rainbow Sandals, KYSEK, Polar Bear, Costa Del Mar and much more. At Adrenalinesurfandskate.com, our number one concern is customer satisfaction. So check out our selection and let us know how we can serve you.
Our contact information
By standard mail:
328 Fairhope Ave.
Fairhope, Alabama 36532
By phone: 251-990-0699
STORE HOURS AT OUR FAIRHOPE STORE:
MONDAY - SATURDAY 10:00 am - 5:00 pm Central Time
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REFUND AND RETURN POLICY:
Adrenaline understands that there are times when a purchase just doesn't work out. We will accept returns on non-sale items for a refund for up to 14 days from the ship date.
No refunds or exchanges will be given after 14 days.
No returns will be accepted without a return form (enclosed with your packing slip).
Returned merchandise must be unused and in its original condition with any tags included with the return. Adrenaline will refund only the credit card used for the original purchase and shipping fees will NOT be refunded.
At this time, we cannot offer free returns on any purchase or exchange. Any item returned to Adrenaline must be paid for by the customer.
SHIPPING COSTS ARE NOT REFUNDABLE. If the original purchase included free shipping, the UPS shipping charges (a minimum of $10) on the returned item(s) will not be refunded. When returned, the purchase is no longer eligible for the free shipping incentive. Therefore, the shipping charges will be deducted from the returned amount.
Please include a completed form with your return and send it to the following address:
Adrenaline Attn: Returns 328 Fairhope Ave. Fairhope, AL 36532
All sales are final on sale merchandise with NO exceptions.
Custom orders are not returnable. Adrenaline reserves the right to refuse any return upon inspection.
Our goal is customer satisfaction. If you are not satisfied with your purchase, please contact us and we will be happy to work it out with you.
Upon receiving your return, we will immediately process your refund.
Want to make an Exchange?
To ensure that the item you would like to exchange your purchase for is still available, please call us at 251-990-0699 as soon as possible upon receiving your package. We will gladly assist you with making an exchange over the phone.
Exchanges will be contingent upon current stock. Due to a limited and very seasonal inventory, sizes and colors sell out quickly. If the item you request is no longer available, we will happily issue a refund.
We use UPS for most of our shipping. Please note that UPS does not ship to a P.O. Box.
Also, we are now happily offering USPS Priority Mail Flat Rate shipping. All rates are determined by the U.S. Postal Service based on the size of each envelope or box. The weight of your item(s) determines the box or envelope used for shipping.